Spring Finance Limited of Kinetic Business Centre, Elstree & Borehamwood, Herts, WD6 4PJ ("we", "us", "our" “Spring”) is committed to protecting and respecting your privacy. This privacy notice will explain what information we collect from you, what we do with your information as well providing to our third parties and how we secure and store your data. Spring is required to process your personal data both fairly and lawfully. Spring is the data controller and is registered with the Information Commissioner’s Office – details can be found at the Public Register at www.ico.org.uk under our registration number Z7707484.
How we use your information
We use your data provided by your broker, yourself and credit reference agencies:
For our legitimate interests
We may also anonymize (which means your information is not personally identifiable) your personal data and retain this for statistical analysis.
For legal purposes
By consent - Marketing;
We will only use or permit third parties to use your personal information for marketing purposes if you have positively consented to receive marketing communications from us, or if we are otherwise entitled to do so by law. We will always use your data in accordance with your marketing preferences. You can exercise to opt out at any time by contacting us. Our site may in future contain links or partnership with other advertisers or associates. They will be responsible for their own privacy notices and their policies which are not responsible by Spring.
Special Information we collect
Certain types of information are more sensitive than others. This "special information" includes information about health and disability. In addition to the personal information set out above, we may collect and receive special information about you where you have given us explicit consent to do so. This may include information about medical conditions you suffer from. We use this information to provide you with relevant support in accordance with our vulnerable policy.
Disclosure of your information
We may disclose your personal information to third parties which may include the following:
Credit Reference Agencies
In order to process your application, we will perform credit and identity checks on you with one or more credit reference agencies ("CRAs''). To do this, we will supply your personal information to CRAs and they will give us information about you.
This will include information from your credit application and about your financial situation and financial history.
We will continue to exchange information about you with CRAs while you have a relationship with us. We will also inform the CRAs about your settled accounts. If you borrow and do not repay in full and on time, CRAs will record the outstanding debt.
This information may be supplied to other organisations by CRAs.
When CRAs receive a search from us they will place a search footprint on your credit file that may be seen by other lenders.
The identities of the CRAs, their role also as fraud prevention agencies, the data they hold, the ways in which they use and share personal information, data retention periods and your data protection rights with the CRAs are explained in more detail in the Credit Reference Agency Information Notice ("CRAIN"). CRAIN is accessible from each of the three CRAs - clicking on any of these three links will take you to the same CRAIN document:
If you are making a joint application, or tell us that you have a spouse or financial associate, we will link your records together, so you should make sure you discuss this with them, and share with them this information, before lodging the application. CRAs will also link your records together and these links will remain on your and their files until such time as you or your partner successfully files for a disassociation with the CRAs to break that link.
Retention of your personal information
We will store your information on our secure servers and keep the information that is necessary to enable us to manage your account, meet our legal obligations and provide you with a service that you have requested.
Use of our Website
We use information we collect through your use of our website via cookies because we have a legitimate business interest in understanding how our website is accessed, how it is used and any problems users have with it. We do not use it to identify visitors to our site but reserve the right to do so where we have concerns about criminal activity and attacks on our site.
You can click on ‘what are cookies’ on the site to find out more general information.
Updates to this notice
Any updates to this notice will be posted on our website at www.springfinance.co.uk
How to contact us
Should you wish to exercise or discuss any of your rights or make a complaint please contact us at firstname.lastname@example.org.
or write to us at Spring Finance Limited of Kinetic Business Centre, Elstree & Borehamwood, Herts, WD6 4PJ.