Customer Feedback – Spring Finance

Feedback

Please complete this page to help with Springs ongoing review of its management policy and the conduct of its staff. All responses are kept confidential.

Please tick which type of communication you are providing feedback on;

Radio

Verbal Email Letter Website

Date of the communication

Date

On a scale of 1 to 5, how would you rate your understanding of the communication

Radio

1. Very clear and easy to understand 2. Easy to understand 3. Neither easy or difficult to understand 4. Not easy to understand 5. Very difficult to understand and not clear at all

Can you provide any examples, in the box below, if there are any, where what we communicated to you was either clear or not as clear as you would have liked

example

How can Spring improve the quality of its communication to its customers

improve

We thank you for taking the time in providing your feedback. It is an essential tool in helping us maintain a high standard in how we communicate with our customers.